DV Blog

Getting to Know Demonstrating Value: Sitting Down with Garth Yule

You’re reading our newsletter, you’ve likely spent some time on our website and blog…and now you may be wondering, “who are these Demonstrating Value folks?” Well, we’d like to tell you! In the spring issue of The Value Herald, we will introduce you to Garth Yule, Program Manager of Evaluation and Community Impact at the Vancity Community Foundation (VCF), whose duties include managing Demonstrating Value.

Keeping Contacts Organized: Selecting & Using CRM Systems

Client Relationship Management (CRM) systems are a mix of policies, processes and strategies used by organizations to manage contacts and track their interactions with their stakeholders, including customers, suppliers, volunteers, employees, funders, donors, clients and others. Keeping these contacts organized can be difficult (especially as organizations grow in size), so many seek to develop more formal systems for tracking this information using CRMs. Yet selecting and effectively using CRMs can be a challenge, especially for organizations with limited resources.

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